Privacy Policy

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1. Identity of the data controller

MiS-Life vzw Schipvaartstraat 12 3000 Leuven Belgium

Company number: BE 0867.055.779 General contact: hello@mis-life.be Financial contact: finance@mis-life.be

MiS-Life vzw (hereinafter referred to as “MiS-Life”, “we”, “us” or “our”) is the data controller within the meaning of Regulation (EU) 2016/679 (the General Data Protection Regulation – GDPR).

MiS-Life attaches great importance to the protection of personal data and processes personal data in a lawful, fair and transparent manner.

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2. Scope of this Privacy Policy

This Privacy Policy applies to:

• the use of the MiS-Life website;

• registrations for trainings, courses, workshops and events organised by MiS-Life;

• contractual and non-contractual relationships with participants, customers, partners and suppliers;

• all other interactions in which personal data are provided to MiS-Life.

By visiting the website, registering for a training or event, creating an account or otherwise providing personal data, you acknowledge that you have read and understood this Privacy Policy.

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3. Personal data processed

MiS-Life may collect and process the following categories of personal data:

Identification and contact data

• first and last name;

• postal address;

• email address;

• telephone number.

Professional data

• company or organisation name;

• billing address;

• profession, function or field of expertise.

Account and registration data

• username and password;

• registration details for trainings, courses, workshops or events.

Payment and invoicing data

• payment method and transaction data;

• invoicing history.

Technical data

• IP address;

• browser type and device information;

• usage data relating to the website.

MiS-Life does not intentionally process special categories of personal data, unless required by law or explicitly provided by the data subject.

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4. Purposes of processing

Personal data are processed exclusively for the following purposes:

• managing registrations and participation in trainings, courses, workshops and events;

• providing practical, organisational and administrative information;

• managing customer and participant administration;

• issuing invoices and processing payments;

• managing access to website functionalities;

• communicating about MiS-Life activities, subject to applicable consent requirements;

• improving the website and services through statistical analysis;

• complying with legal and regulatory obligations.

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5. Legal bases for processing

MiS-Life processes personal data on the basis of one or more of the following legal grounds:

• the performance of a contract or the taking of pre-contractual steps;

• compliance with a legal obligation;

• the data subject’s consent, where required;

• MiS-Life’s legitimate interests, provided these do not override the fundamental rights and freedoms of the data subject.

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6. Recipients of personal data

Personal data are not sold or rented to third parties.

Personal data may be shared with third parties only where necessary for the performance of MiS-Life’s services, such as payment service providers, IT service providers or subcontractors. In such cases, MiS-Life ensures that appropriate contractual safeguards are in place.

Personal data may also be disclosed where required by law or in connection with legal proceedings.

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7. Retention period

Personal data are retained only for as long as necessary to fulfil the purposes for which they were collected, unless a longer retention period is required by law or necessary to comply with legal obligations.

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8. Rights of the data subject

In accordance with the GDPR, you have the following rights:

• the right of access to your personal data;

• the right to rectification of inaccurate or incomplete data;

• the right to erasure of personal data (right to be forgotten);

• the right to restriction of processing;

• the right to data portability;

• the right to object to the processing of personal data.

Requests relating to these rights may be addressed to hello@mis-life.be. Requests are handled free of charge, unless they are manifestly unfounded or excessive.

You also have the right to lodge a complaint with the Belgian Data Protection Authority.

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9. Security of personal data

MiS-Life implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

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10. International data transfers

Personal data are processed within the European Economic Area (EEA). Where personal data are transferred outside the EEA, such transfers take place in accordance with applicable data protection legislation and subject to appropriate safeguards.

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11. Changes to this Privacy Policy

MiS-Life reserves the right to amend this Privacy Policy at any time. The most recent version will always be available on the website.

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12. Contact

For questions regarding this Privacy Policy or the processing of personal data, you may contact:

MiS-Life vzw Schipvaartstraat 12 3000 Leuven Belgium

Email: hello@mis-life.be​​