Terms & Conditions

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1. Scope and applicability

These Terms & Conditions apply to all registrations, purchases and participation in trainings, courses, workshops and events organised by MiS-Life vzw, whether online or offline.

By registering for or purchasing a training or event, you acknowledge that you have read, understood and accepted these Terms & Conditions.

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2. Registration and payment

Registration becomes binding once payment has been successfully completed, unless explicitly agreed otherwise in writing. All prices are stated in euros and include applicable taxes, unless indicated otherwise.

MiS-Life reserves the right to deny or suspend access to a training or event in the event of non-payment or suspected misuse.

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3. No refunds – credit voucher only

MiS-Life does not grant monetary refunds for trainings, courses, workshops or events, except where mandatory consumer protection law requires otherwise.

In exceptional circumstances and only for valid and substantiated reasons, MiS-Life may, at its sole discretion, grant a credit voucher allowing participation in the same or a comparable training at a later date.

A credit voucher:

• is not granted automatically;

• is assessed on a case-by-case basis;

• has no cash value and cannot be exchanged for money;

• is personal and non-transferable, unless explicitly agreed otherwise in writing;

• must be used within the validity period communicated by MiS-Life.

In the event of a no-show or late cancellation without a valid reason, no refund or credit voucher will be granted.

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4. Changes or cancellation by MiS-Life

MiS-Life reserves the right to modify the content, timing, location or format of a training or event, or to cancel it entirely, due to force majeure, insufficient registrations or unforeseen circumstances.

In such cases, participants will be informed in a timely manner and offered an appropriate alternative or a credit voucher.

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5. Liability

MiS-Life shall not be liable for any indirect, incidental or consequential damages. Any liability is limited to the amount paid for the relevant training or event, except in cases of fraud, gross negligence or intentional misconduct.

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6. Intellectual property

All materials, content and documentation provided by MiS-Life, whether digitally or physically, remain the intellectual property of MiS-Life or its licensors. They may not be reproduced, distributed, shared or used for commercial purposes without prior written consent.

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7. Applicable law and jurisdiction

These Terms & Conditions are governed by Belgian law. Any disputes shall fall under the exclusive jurisdiction of the courts of Leuven, Belgium.